Delivery & FAQ

Deliveries and collections are available Tuesdays through Sundays. We are closed on Mondays.

Pantler contracts third-party delivery couriers and bears no responsibility for damage after products have left our premises. While we have not experienced any issues with third-party delivery, self-collection is the only way to guarantee product intactness.

Please ensure that recipients are aware of the delivery and will be present to receive the order as many items are temperature-sensitive. Repeat delivery attempts are not possible at this time.

Deliveries will be made between 11am and 6pm. As a small business, we do not have the scale to accommodate timing requests, but are working on increasing delivery and collection options. Thank you for your kind understanding.

$18 on Tuesdays to Thursdays; $21 on Fridays to Sundays and public holidays. Addresses on Sentosa carry an additional $3. Delivery charges are waived for orders above $220.

You may reach us on WhatsApp at +65 9874 0664 to arrange a collection. Our team will attend to enquiries during store operation hours. Unfortunately due to our small scale, we are unable to re-attempt delivery.

Self-collections are available Tuesdays through Sundays, during our opening hours (10:30am – 6:30pm). We are closed on Mondays.

We offer products for same-day collection as well as pre-order. Special requests are for pre-order only. We will reach out to you on WhatsApp if we have questions about your request.

Pre-order collections are by hourly slot, from 11AM to 6PM, chosen at checkout.

Made-to-order cakes and tarts need advance notice, shown on each product. Your earliest available date is set by the longest lead time in your cart, and you can book up to one month ahead.

You may reach us on WhatsApp at +65 9874 0664. Our team will attend to enquiries during store operation hours. Please inform us at least 2 days in advance should there be any changes.

You may reach us on WhatsApp at +65 9874 0664. Our team will attend to enquiries during store operation hours.

Online orders above $800 are handled by our team. Please email [email protected] for bulk, corporate and catering requests.

We are not halal-certified, and many of our products contain alcohol. We use fish gelatin.

Unfortunately, as we are a small business, we are unable to accommodate recipe modifications while keeping our business sustainable. Please note allergens listed under each product. All food has been prepared in a kitchen where these allergens exist. We are unable to guarantee the absence of allergens in our products.